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Respect
- Treat people with respect and dignity
- Embrace diversity and diversity of thought
- Treat property, material and equipment as if they belonged to you
Customer Focus
- Listen to the “voice of the customer”
- Deliver value as defined by the customer
- Responsiveness, accuracy and completeness in everything we do
Accountability
- Recognize your personal obligations
- Honor commitments to shareholders, customers, suppliers, community, and each other
- Recognize and reward achievements
- Knowledge is responsibility
Teamwork
- Engage in active listening
- Total employee engagement
- Everybody, everyday
- We are greater than the sum of us
Integrity
- Must stand by our words and actions
- Communicate in an open an honest manner
- Be honest and trustworthy
Continuous Improvement
- Improve performance continually
- Invest in ourselves
- Focus on quality, productivity, growth, best practices, and measurement
