Exceptional quality is the foundation of operational excellence.
SMTC applies best-in-class quality programs, processes and metrics to achieve one of the best quality records in the business. We make the effort to fully understand the quality requirements for every customer and we continuously review and improve our quality performance to exceed customer expectations.
All SMTC sites use Computer Integrated Manufacturing (CIM), a common quality management platform. The CIM System tracks quality assurance processes in real-time and reports on all steps in the manufacturing process.
We use a customer-centric, team-based approach to quality assurance. Dedicated professionals work with our customers to determine key quality requirements, and where applicable, they ensure suppliers adhere to those standards as well.
All SMTC sites are registered to the ISO-9001 quality management system standard. The corporate headquarters is also registered as a TL9000 facility.
SMTC builds PCB assemblies according to IPC guidelines. We also work closely with standards organizations such as UL and CSA, in compliance with customer requirements.